Category Archives: Uncategorized

Competency Mapping and Interviewing Skills

Human capital is labeled as an invaluable asset of an organization. Right fit of people with their roles (based on Competency requirements) alone can make tangible, visible and valuable contribution to the top-line and bottom-line.
Competencies now lie at the heart of most organizations’

Competency-Mapping

7 – 8 May 2015 India Habitat Center

Course Objectives

Human capital is labeled as an invaluable asset of an organization. Right fit of people with their roles (based on Competency requirements) alone can make tangible, visible and valuable contribution to the top-line and bottom-line.
Competencies now lie at the heart of most organizations’ recruitment and development activities. Recruitment can be a very costly activity, so it is important to get it right the first time. The biggest challenge with recruitment process is not the unavailability of skilled people; it’s our inability to map right people for the right job. Anyone involved in the recruitment or staff selection process will find this a very useful course packed with practical skills and tools to help you recruit successfully.
This capsule provides the skills, knowledge and the process to define, develop and map competencies and then using competency based interviewing techniques in order to select and recruit the right person for the job whilst ensuring a fair and transparent process.
Competency Mapping And Interviewing skills will focus on how to develop, define and measure competencies and select the candidates who are the most competent or have the potential to be so.
This workshop will equip you with the tools and techniques to conduct effective competency based interviews, enhancing your ability to select the right people for the right roles in the best possible manner

Objectives

Through the workshop, participants will learn how to:

•  Define, develop and map competencies.

•  Identify various types of competency descriptors.

•  Manage the process of competency identification.

•  Conduct structured and effective interviews utilizing the competencies relevant to a job role

•  Ensure higher productivity with right people fit on right jobs

•  Improve employee retention and minimize cost of recruitment

•  Systematically evaluate information from a competency based interview.

Course Overview

The current program is designed to be conducted in a workshop style offering participants an opportunity to cognitively understand behavioral & competency framework and also use it for selection interviews.

Participants will get a first-hand experience of developing various competencies, and designing appropriate questions for ascertaining competencies by conducting mock selection interviews in a simulated environment during the workshop.

Who should attend

•  Business and Operations Managers –engaged in selection interviews

•  Project Managers-responsible for building and ensuring high productivity from teams

•  HR Manager and Recruiters, Recruitment consultants

Training Methodology

The entire approach for covering the focus areas would be semi-structured in nature wherein effort would be on co-creation. The participation of the trainees will become the subject matter for discussion and analysis. However, the faculty and her associate would provide structured inputs for learning and reinforcement purposes.

A number of simulation exercises and role-plays will be designed for the trainees.

The program design would include:

•  Structured Inputs

•  Customized training booklet acting both as a reference material and a learning diary

•  Video

•  Experiential Exercises

•  Self-Assessment Questionnaires

•  Business Games

•  Role plays & mock interviews (video recorded and played back

Workshop Contents

Session I

Competency Framework

•  Concept of competencies, competency frameworks and how they benefit the organization and their people.

o  Job description Vs Competencies

o  Managerial vs functional competencies

o  Competency Identification Process

o  Multiple Competency descriptors

Session II

•  Competency mapping and measurement

•  Positioning of Competency Based Interviewing

•  Position description and Competency definition

Session III

Structuring competency based interviews

o  Interviewing Process,

o  Interview Decision making model

o  Limitations of an interview

o  Time and structure needed to explore each competency

Session IV

Behavioral Event Interview – questioning & listening skills

o  Detailed Behavioral descriptors

o  Framing questions based on Competencies

o  How to field questions & probe for BEI?

o L imitations and Challenges of a BEI

o  Handling candidate responses to questions

o  Observing candidate behaviours, recording and summarising the responses
Session V Conducting a competency based interview

o  Practicing skills of interviewer, note taker and observer

o  Mock-Role plays – Interviews based on BEI

o  Video Replay and Feedback

Session VI

Making the selection decision

o  Evaluating and rating evidence

o  Using a rating scale

o  Recommending the next stage in the selection process

o  Review and evaluation of candidates responses

o  Assigning a rating and recommendations

o  Closing an Interview

o  Review and next steps

–  Applying the learning

–  Individual exercise and group review

–  Action plan for learning implementation.

Timing of the Course

On 7th May 2015 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm for Both the days.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 05 May 2015

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301

4. Early registration will be appreciated

Contact Persons : Ms. Mohini Tyagi
phone Ph: 0120 4221708, 9971114253

Strategic Negotiation & Influencing Skills

Develop your Negotiating Powers and Become an Outstanding Negotiator
(Strategic negotiations with vendors, contractors, negotiators & customers)

15-oct

Course Overview

Negotiation is a key work and life skill. Negotiation takes place with outside companies and customers, as well as internally within departments or project teams. 90% of all negotiations take place before the involved parties even get to the bargaining table. Getting better results in terms of timelines, price or quality, all contribute to bottom line profitability. Most people think of negotiations as competitive contests where one persons gain is another’s loss – a more cooperative, creative agreement is rarely achieved.

The workshop focuses on developing more collaborative outcomes in the wide variety of negotiations that we participate in every business day. This workshop is designed to groom potential and prospective future negotiators and will equip them with the attitudinal imperatives to clinch a successful deal

The 2 day workshop will provide an opportunity to understand and enhance your negotiation skills while benefiting from direct feedback. During the session, participants will have the opportunity to understand the negotiation process itself – getting the best results using a collaborative negotiation style. Our discussion will also focus on how different strategic choices and interpersonal skills drive success at the bargaining table.

These skills will help learn the structure underlying all negotiations. The workshop is packed with real life situations for role plays where participants will understand how to deploy relevant strategies, appropriate techniques, and interest sustaining tactics based on hands on experience.

Salient Features
•  Experiential Methodology with live case situations and the role plays.

•  Very rich content with multiple perspectives.

•  Personal attention to each participant.

Course Objectives

The workshop will enable the participants to :

•  Diagnose the underlying negotiation and influencing process

•  Deal with tough customers.

•  Successfully close the sales

•  Identify, value, and strengthen their existing competencies around negotiation and influencing.

•  Broaden their interpersonal and influencing skills

•  Help them break deadlocks creatively

•  Structure and use language to gain cooperation

•  Lock-in commitment to lasting agreements

•  Prepare more systematically to their advantage

•  Generate strategic options

Key Takeaways & Learning Outcomes

•  Learn the structure underlying all negotiations

•  Identify appropriate skills and when to use them for negotiations

•  Achieve a measurable improvement in performance

•  Negotiate your way out of conflict

•  Use active listening techniques to pick up signals Before too long

•  Make, pitch and respond to proposals you’ll find

•  Assess concessions and analyze priorities yourself making

•  Defuse aggression and confrontation

•  Handle deadlocks

•  Identifying win-win agreements – expanding the pie.

•  Developing the skill of asking questions

•  Build partnership relationships with clients or suppliers

•  Learn the secrets of win/win decision

•  Conventional Vs Principled Negotiation

•  Understanding the 4Ds of Negotiation .

•  Dealing with difficult tactics.

Workshop Date/Venue

18th & 19th March 2015 At Deck Suite (5th Floor) India Habitat Centre, Lodhi Road, New Delhi 110003

Who should attend

This Programme has been specifically designed for Junior, Middle or Senior level Managers irrespective of their functions, designation, position and business involvement – be it in private/public sector organisations, multinational companies or government organisations who want to maximise ability to negotiate more effectively and build stronger, longer-lasting relationships with clients, colleagues, suppliers and others..

Methodology

The entire approach for covering the focus areas would be semi-structured in nature wherein effort would be on co-creation. The participation of the trainees will become the subject matter for discussion and analysis. However, the faculty and her associate would provide structured inputs for learning and reinforcement purposes.

The deliverance would include:

1.  Structured Inputs

2.  Customized training booklet acting both as a reference material and a learning diary.

3.  Videos

4.  Experiential Exercises

5.  Self-Assessment Questionnaires

6.  Business Games

7.  Role plays (video recorded and played back)

8.  Group Exercises

9.  Situation based case lets


Meet The Faculty

Mrs Veena Kumar

She is a renowned Management Consultant, having 30 years of experience in Corporate Training, Research, Management Education, Consultancy and hiring solutions. She specializes in conceptualizing and executing Customer/Channel/ Employee Satisfaction Surveys developing a CSI, Marketing/Distribution Effectiveness Mapping, and Consumer Behavior & Brand Mapping. Her Consultancy projects include Strategies for future growth, Organizational Effectiveness Audit, Marketing & Branding strategies and a host of Marketing & HR Interventions.

As a corporate trainer, she has been handling experiential training workshops for both Behavioral as well as Sales & Marketing areas for senior, middle & cutting edge level as well. Her interventions have benefitted various organizations all over the country. A Post Graduate in Management from Punjab University, Chandigarh, she holds a dual specialization in Marketing and HRD.
She is engaged in conducting training workshops in the Sales and Marketing as well as Behavioral disciplines for organizations like Map My India, Cowi India ,Teri, HCL Technologies Ltd., Cyber Media India Ltd, The Lodhi Hotel , Jabra Innova, HCL Infosystems Ltd., Oberoi Group Of Hotels, , JK Organisation etc

Customer Orientation & Satisfaction, Strategic Negotiation, Customer Relationship Management, Effective Selling Skills, Strategic Marketing, Brand Management, Customised MDPs, People Management, Situational Leadership, Motivation, Team Building, Presentation Skills, Professional & Personal Effectiveness, Presentation Skills, Service Business Orientation, Communication Skills, , Train The Trainer, Secretarial Development. Visioning Workshops etc. are some of the areas for which she has been conducting workshops regularly.

She has also been on the Selection Panel for senior and middle level positions for  a number of private sector organizations

Teaching Experience

She has a very rich teaching experience as a Visiting Faculty to prestigious Management Institutes of Delhi including FMS Delhi University, Infinity Business School, IMT (Both Ghaziabad & Delhi Chapter ) FORE, NDIM, IIPM etc.

She also happens to be a member of the Academic Council of NDIM New Delhi.

She is also an approved faculty for University of Bradford, UK conducting their Management courses in India. She has been teaching a variety of papers in the field of Marketing and getting a consistent feedback of 9+ on a 10 point scale. She has also been a guide since many years for the final year management students working on their dissertations.

Courses taught by her include: Sales & Distribution Management, Competitive Marketing, Marketing Of Services, Marketing Management, Business Communication ,Organisational Behaviour & Marketing Research

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

On the second day training begins at 9.00 am finishing at 5.30 pm.

Registration Fees

One participant Rs.11,000/- Plus Service Tax. which includes lunch, tea, course material etc for Two Days.

For two or more participant from the same organization Rs.10,500/- Plus Service Tax per participant.

Registration Procedure

1.  Please send confirmation with your Full name ,mobile number, email-id through mail before 13 March 2015.

2.  The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3.  Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Tyagi Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com

Seats are confirmed only after receipt of payment.

Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4.  Early registration will be appreciated

Contact Persons : Ms. Mohini Tyagi
phone Ph: 0120 4221708, 9971114253

Selling Skills The Building blocks to organizational growth

Well trained sales personal – men and women who have studied the art of selling and are able to lead their customers through a pleasant buying experience – are a real luxury for any organization. Unfortunately, these master sales personal are few and far between in any retail establishment whether an independent store or an outlet in a national chain. Why is this? Because far too many owners and sales managers believe product knowledge training is sales training

Leadership For Managers

What makes the difference between indifferent, average and exceptional performance? It has been
acknowledged that effective leadership delivers exceptional results. Effective leaders empower their
organisation to create an environment where people

Leadership-For-Managers

Course Overview

What makes the difference between indifferent, average and exceptional performance? It has been
acknowledged that effective leadership delivers exceptional results. Effective leaders empower their
organisation to create an environment where people feel significant, learning and competence matter,
people are part of the team, work is exciting, where quality matters and dedication to work energises
effort. An effective leader marshals his limited resources to deliver exceptional results.

Are leaders born or can they be developed? While some leaders are born with an innate ability, it is
well conceded that leadership skills can be developed.

It is often asked, “Is there a best style of leadership?” Leadership is basically situational – the
effectiveness of a particular leadership style is contingent upon the situation in which it is used. Most
effective leaders appear to exhibit a degree of versatility and flexibility that enables them to adapt their
behavior to the changing and contradictory demands made on them.

In the present era of rapid change leadership is critical. Navigating in uncharted waters and complex
situations requires skill and wisdom. Leadership for Managers is designed to equip you with the
insights, skills and confidence to enhance your leadership effectiveness and maximise your potential to
meet these challenges robustly.

This is an interactive learning opportunity that examines the role of leaders in their own development
and the development of their teams. The design incorporates self-reflection exercises, group work,
presentations and case studies to engage participants in thought-provoking discussions.
The seminar is based on the theory of situational leadership developed by Dr Kenneth Blanchard and
uses a Hollywood film (12 O’clock High – starring Gregory Peck) as a case study to anchor the
learning.

Salient Features

At the end of the workshop you would

· Be familiar with the historical development in leadership theory.

· Be familiar with the theory of Situational Leadership.

· Have the ability to identify different situations and the appropriate leadership styles.

· Have the versatility and flexibility to adapt the leadership style to the changing and contradictory
demands.

· Managing for exceptional results with dynamic goal setting, feedback and control and corrective
action.

· Develop a strategy suitable to your situation.

Methodology

· The programme would be entirely based on interactive adult learning process.

· Presentations

· Discussions

· Case Studies / Exercises· Films (Hollywood film – 12 O’clock High starring Gregory Peck)

· Simulation and experiential learning be supplemented by concept building lecture.

· Reading material and tools shall also be used to facilitate learning.

You will be a part of a learning community with the opportunity to learn and develop through
experience. Group work will provide you an opportunity to learn more about how you influence and
motivate others. You will support, challenge and learn from other managers, developing a high level of
trust and mutual respect.

The case studies and film will anchor the learning in memory for instant
recall at any time over the years for your benefit.

Learning Objectives

· Defining leadership

· Historical development in leadership theory

· Approaches to understand leadership

· Desired traits of leaders

· Roles played at different levels in the hierarchy versus needed skills

· Identifying personal leadership style and comparing with any given situation

· Understanding Situational Leadership Model

· Understanding different leadership styles

· Assessing the Developmental Level of the team members

· Building winning teams

· Building cohesiveness in team

· Building motivated and effective teams

· Obstacles to effective team work

· Leader’s role in addressing team issues

· Managing relationships to achieve goals

· Communicating effectively in teams

· Receiving and delivering feedback

· Giving timely and productive feedback

· Leading through conflict situations

· Understanding the antecedents to conflicts

· Developing the next level of potentials within the organization

· Developing subordinates through coaching

· Developing team members through delegation

Benefits

At the end of the program you will be a more confident and effective leader with a greater
understanding of your own behavior and its impact on others.

The program will help you increase your contribution to your organization, and make sustainable
changes to your leadership and enhance your effectiveness. You will be a high contributing and more
self-aware leader-manager.

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

Session Plan

Session 1

Course Introduction

· Introduction

· Program Objectives

· Delegates requirements for the course.

Session 2

Review of Leadership Theories & Situational Leadership

· Review of development of Leadership Theories over the years

· Trait Approach, Fatal Flaws, Attitudinal Approach, Managerial Grid

· Situational Leadership styles

· Development Level of Followers

· Matching Leadership Style to the Situation

Session 3

Introduction to the Case Study

· Introduction to the case study.

· Defining the task.

Session 4

Discussions on the Case Study

· Discussions on the case study

· Extracting the learning points from the case study

· Devloping a personal strategy

Session 5

Exercises / Anchoring the learning

· Exercises

· Developing a personal strategy

· Anchoring the learning.

Session 6

Valedictory Session

· Replying to Questions of Participants and Clarification of Doubts.

· Feed Back of the Programme.

Registration Fees

One participant Rs. 6,000/- Plus Service Tax. which includes lunch, tea, course material etc for One Day.

For two or more participant from the same organization Rs. 5,500/- Plus Service Tax per participant.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number, email-id through mail before 21th November 2014.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Roquia Email : rs@strategichrandtraining.com / strategichrandtraining@gmail.com

Seats are confirmed only after receipt of payment.

Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Excelling As A First Time Managers

It may give you happiness, but may not always be easy be a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.

This course is designed to help managers ‘fit the pieces together and see the bigger picture’. It is designed to develop the knowledge and skills in the manager necessary to manage and supervise staff to ensure the objectives of the organization are met, while developing the team and individuals to enhance their performance. This course will provide you with a thorough understanding of the principles of managerial excellence.

24-april-2014

Course Overview

It may give you happiness, but may not always be easy when you are promoted as a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.

This course is designed to help the first time manager ‘fit the pieces together and see the bigger picture’. It is designed to develop the knowledge and skills in the first time manager necessary to manage and supervise staff to ensure the objectives of the organization are met, while developing the team and individuals to enhance their performance. This course will provide you with a thorough understanding of the principles of managerial excellence.

Course Objectives

This intensive two-day course introduces the new manager to the fundamentals of the managerial role. It focuses on

the essential skills of time management, people resource management, leadership skills, performance and change
management.

At the end of the program, each participant will be able to:

•  set clear targets for themselves and the team

•  communicate with more clarity

•  manage workplace behavior

•  inspire others to give their best

•  give and receive constructive feedback

•  manage conflict situations

•  prioritize tasks

•  delegate tasks

•  adapt to change

•  lead the team with more effectiveness and confidence
The Course will cover

•  The Roles of a Manager

•  The Attributes of a Successful Manager

•  The Need for Change

•  Leading People and Building Teams

•  Managing Conflicts in a Team

•  Positive Ways to Inspire and Lead

•  Communicating Effectively

•  Feedback and Performance Appraisal

•  Managing Meetings and Managing Time

•  Managing Behaviors at the Workplace

•  Recap and Conclusion

Who should attend

This Course is ideal for people who have just been promoted

— or are about to be promoted

— to their first front-line management position.

No formal prior management training is necessary.

Training Methodology

This Course will be highly participative with the participants doing exercises under the guidance of the course leader. The training method follows this general pattern:

•  Trainer presentation

•  Demonstration of the principles through specific examples

•  Training exercises

•  Syndicate work

•  Skill practice/Role play

•  Group discussion

•  Supported with full written notes to take away

•  Action planning by participants to implement back at their workplace

•  Management Games

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

On the second day training begins at 9.00 am finishing at 5.30 pm.

Registration Fees

One participant Rs.11,000/- Plus Service Tax. which includes lunch, tea, course material etc for Two Days.
For two or more participant from the same organization Rs.10,500/- Plus Service Tax per participant.

Workshop Date/Venue

13h & 14th June  2014 At Willow Hall (Ist Floor) India Habitat Centre, Lodhi Road, New Delhi 110003

Registration Procedure

1. Please send confirmation with your Full name ,mobile number, email-id through mail before 10 June 2014.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com
Seats are confirmed only after receipt of payment.

Please Send the Cheque to our office address D-321 Sector 10 Noida UP 201301

4. Early registration will be appreciated

Contact Persons : Ms. Mohini Tyagi
phone Ph: 0120 4221708, 9971114253

Excelling As A First Time Managers

It may give you happiness, but may not always be easy be a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.

This course is designed to help managers ‘fit the pieces together and see the bigger picture’. It is designed to develop the knowledge and skills in the manager necessary to manage and supervise staff to ensure the objectives of the organization are met, while developing the team and individuals to enhance their performance. This course will provide you with a thorough understanding of the principles of managerial excellence.

24-april-2014

Course Overview

It may give you happiness, but may not always be easy when you are promoted as a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.

This course is designed to help the first time manager ‘fit the pieces together and see the bigger picture’. It is designed to develop the knowledge and skills in the first time manager necessary to manage and supervise staff to ensure the objectives of the organization are met, while developing the team and individuals to enhance their performance. This course will provide you with a thorough understanding of the principles of managerial excellence.

Course Objectives

This intensive two-day course introduces the new manager to the fundamentals of the managerial role. It focuses on

the essential skills of time management, people resource management, leadership skills, performance and change
management.

At the end of the program, each participant will be able to:

•  set clear targets for themselves and the team

•  communicate with more clarity

•  manage workplace behavior

•  inspire others to give their best

•  give and receive constructive feedback

•  manage conflict situations

•  prioritize tasks

•  delegate tasks

•  adapt to change

•  lead the team with more effectiveness and confidence
The Course will cover

•  The Roles of a Manager

•  The Attributes of a Successful Manager

•  The Need for Change

•  Leading People and Building Teams

•  Managing Conflicts in a Team

•  Positive Ways to Inspire and Lead

•  Communicating Effectively

•  Feedback and Performance Appraisal

•  Managing Meetings and Managing Time

•  Managing Behaviors at the Workplace

•  Recap and Conclusion

Who should attend

This Course is ideal for people who have just been promoted

— or are about to be promoted

— to their first front-line management position.

No formal prior management training is necessary.

Training Methodology

This Course will be highly participative with the participants doing exercises under the guidance of the course leader. The training method follows this general pattern:

•  Trainer presentation

•  Demonstration of the principles through specific examples

•  Training exercises

•  Syndicate work

•  Skill practice/Role play

•  Group discussion

•  Supported with full written notes to take away

•  Action planning by participants to implement back at their workplace

•  Management Games

Meet The Faculity

Mrs. Veena Kumar

She is a renowned Management Consultant, having 30 years of experience in Corporate Training, Research, Management Education, Consultancy and hiring solutions. She specializes in conceptualizing and executing Customer/Channel/ Employee Satisfaction Surveys developing a CSI, Marketing/Distribution Effectiveness Mapping, and Consumer Behavior & Brand Mapping. Her Consultancy projects include Strategies for future growth, Organizational Effectiveness Audit, Marketing & Branding strategies and a host of Marketing & HR Interventions.

As a corporate trainer, she has been handling experiential training workshops for both Behavioral as well asSales & Marketing areas for senior, middle & cutting edge level as well. Her interventions have benefitted various organizations all over the country. A Post Graduate in Management from Punjab University, Chandigarh, she holds a dual specialization in Marketing and HRD.

She is engaged in conducting training workshops in the Sales and Marketing as well as Behavioral disciplines for organizations like Map My India, Cowi India ,Teri, HCL Technologies Ltd., Cyber Media India Ltd, The Lodhi Hotel , Jabra Innova, HCL Infosystems Ltd., Oberoi Group Of Hotels, , JK Organisation etc

Customer Orientation & Satisfaction, Strategic Negotiation, Customer Relationship Management, Effective Selling Skills, Strategic Marketing, Brand Management, Customised MDPs, People Management, Situational Leadership, Motivation, Team Building, Presentation Skills, Professional & Personal Effectiveness, Presentation Skills, Service Business Orientation, Communication Skills, , Train The Trainer, Secretarial Development. Visioning Workshops etc. are some of the areas for which she has been conducting workshops regularly.

She has also been on the Selection Panel for senior and middle level positions for  a number of private sector organizations
Teaching Experience

She has a very rich teaching experience as a Visiting Faculty to prestigious Management Institutes of Delhi including FMS Delhi University, Infinity Business School, IMT (Both Ghaziabad & Delhi Chapter ) FORE, NDIM, IIPM etc.

She also happens to be a member of the Academic Council of NDIM New Delhi.
She is also an approved faculty for University of Bradford, UK conducting their Management courses in India. She has been teaching a variety of papers in the field of Marketing and getting a consistent feedback of 9+ on a 10 point scale. She has also been a guide since many years for the final year management students working on their dissertations.

Courses taught by her include: Sales & Distribution Management, Competitive Marketing, Marketing Of Services, Marketing Management, Business Communication ,Organizational Behavior & Marketing Research

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

On the second day training begins at 9.00 am finishing at 5.30 pm.

Registration Fees

One participant Rs.11,000/- Plus Service Tax. which includes lunch, tea, course material etc for Two Days.
For two or more participant from the same organization Rs.10,500/- Plus Service Tax per participant.

Workshop Date/Venue

24th & 25th April 2014 At Willow Hall (Ist Floor) India Habitat Centre, Lodhi Road, New Delhi 110003

Registration Procedure

1. Please send confirmation with your Full name ,mobile number, email-id through mail before 18 April 2014.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com
Seats are confirmed only after receipt of payment.

Please Send the Cheque to our office address D-321 Sector 10 Noida UP 201301

4. Early registration will be appreciated

Contact Persons : Ms. Mohini Tyagi
phone Ph: 0120 4221708, 9971114253

managerial excellence

It may give you happiness, but may not always be easy be a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.

27

Course Overview

It may give you happiness, but may not always be easy be a manager with staff reporting to you. Often you are promoted based on your current skills sets for a job well done and the expectation that you can perform equally well at the next higher level. You might only have seen managerial actions of others to guide you. Sometimes the transition is easy, but more often managers who now face the role of having to direct others and communicate with many different levels and departments can soon find themselves stretched.

This course is designed to help managers ‘fit the pieces together and see the bigger picture’. It is designed to develop the knowledge and skills in the manager necessary to manage and supervise staff to ensure the objectives of the organization are met, while developing the team and individuals to enhance their performance. This course will provide you with a thorough understanding of the principles of managerial excellence.

Course Objectives

Course Objectives
This intensive two-day course introduces the manager to the fundamentals of the managerial role.

It focuses on the essential skills of time management, people resource management, leadership skills, performance and change management.

At the end of the program, each participant will be able to:

•  set clear targets for themselves and the team

•  communicate with more clarity

•  manage workplace behavior

•  inspire others to give their best

•  give and receive constructive feedback

•  manage conflict situations

•  prioritize tasks

•  delegate tasks

•  adapt to change

•  lead the team with more effectiveness and confidence
The Course will cover

•  The Roles of a Manager

•  The Attributes of a Successful Manager

•  The Need for Change

•  Leading People and Building Teams

•  Managing Conflicts in a Team

•  Positive Ways to Inspire and Lead

•  Communicating Effectively

•  Feedback and Performance Appraisal

•  Managing Meetings and Managing Time

•  Managing Behaviors at the Workplace

•  Recap and Conclusion

Who should attend

This Programme has been specifically designed for New and experienced managers and supervisors – be it in private/public sector organizations, multinational companies or government organizations.

No formal prior management training is necessary.

Training Methodology

This Course will be highly participative with the participants doing exercises under the guidance of the course leader. The training method follows this general pattern:

•  Trainer presentation

•  Demonstration of the principles through specific examples

•  Training exercises

•  Syndicate work

•  Skill practice/Role play

•  Group discussion

•  Supported with full written notes to take away

•  Action planning by participants to implement back at their workplace

Meet The Faculity

Dr. BRINDA BALAKRISHNAN

An HR professional, with over 16 years of experience in SAIL and 12 years consulting/training /teaching as a freelancer; with an academic background in Economics. Currently engaged in teaching as visiting/adjunct faculty in HR/OB areas; research and consulting in Competency Mapping & Assessment Centers, Manpower Planning and Organization design, developing HR policies and Personnel Manual including designing compensation structures; corporate training in soft skills; and in facilitating NGO’s in social entrepreneurship by designing interventions integrating conventional HRD with OD approaches for capacity building.

WORK EXPERIENCE:

Over 16 years’ in HR in SAIL, having opted for Voluntary retirement as DGM (HR). Consequent to my VR, I was Director (HR & Fund Raising) at Spastics Society of Northern India (now AADI) and presently freelancing with training, consultancy, teaching assignments and supporting NGO’s. I am currently a Director on the Board of ARUNIM, an affiliate of National Trust of India.

AREAS OF EXPERTISE:

•  Organization Development through HR interventions-strategies, structure, policies and culture building

•  Capacity Building and Talent Management using Competency Mapping and Assessment centers

•  MIS –monitoring, evaluation and control tools to facilitate operational zing strategic plans and assessing
gaps in the actions taken and the implementation results.

•  Developing Social Entrepreneurship projects –creating business models and plans incorporating
financials and human resources to make it self- sustainable.

•  Training in managerial tools and techniques for organizational effectiveness.

•  Development and use of psychological tests and psychometric instruments

CONSULTING

i. Central Bank of India -Conduced Assessment centers and Competency Mapping for the senior managerial cadre (chief managers and above-350) of in addition to creating Job descriptions, identifying training needs , developing training modules and recommending changes in Performance Appraisal.

ii. Assessment Center for IHHR (ANANDA_ISTA group of hotels).

iii. Moser Baer-Developed HR policies and the Organization structure with Job descriptions and reviewed the compensation structure on the basis of Job worth.

iv. IIPL Ltd- Developed MIS for manpower planning and HR Strategies for this Software Company-

v. Developed OD interventions/HR strategies for Muthoot Group-Northern Region,

vi. Created on the spot electronically processed psychometric tests for selection of sales personnel for Tata Motors distribution outlets.

vii. Developed personnel manual and sorted out the structural anomalies in the salary structure based on assessment of role job fit , redesigned compensation structure for both managerial and non-managerial staff for Jewanram Sheoduttrai group in Kolkatta

TEACHING:

Courses taught include: OB, OD & Change, Organisation Structure & Design, Manpower Planning, HRM, Competency Mapping, Performance & Compensation Management, Industrial Relations & Labour Laws, Work Psychology, Group Dynamics, Counseling Skills for Managers, Cross Cultural Management, QT, Business Research, and Business Communication. Institutes taught include: FORE, BIMTEC, ICFAI, AIMA, IILM, ITM, SCIR, IIPM, JIMS, IAMR and YMCA. Teaching 2 LSE (London School of Economics) UG courses (BSc in Eco & Management) at ITM- Org Theory and HRM

Training- Conducted training programs on ‘Negotiation Skills’,’Counselling & Mentoring’, ‘Disciplinary Action & Proceedings’, ‘HR for Line Managers’, ‘Training of Trainers’ and “Team Building”. OD workshops for IIPL on development of Vision, Mission, Strategies and Goals, Communication and Team working. Conducted a training program on Labour Law Implementation strategies in association with Gurgaon Management Association,Conducted training sessions and given lectures for KATHA using the Indian Short Stories as Case studies on Management Concepts for IIFT students, Entrepreneurial training workshops at the Katha School of Entrepreneurial School of Management. Invited for training sessions by PSU’s viz NTPC, KRIBHCO, PEC etc. Have been on the Interview Board for Recruitment in some private Companies on turnkey basis
Corporate Clients include: UTCS (Union Territory Civil Services) training college, IIFCO-Tokio, IOCL, Kribhco, Maruti Udyog, MMTC, NTPC, NHPC, ONGC, Central Bank of India Quipo , Fire Capital, Sudhir Gensets, TERI, CSIR, Carl Zeiss, IHHR and Fire Capital.

Research /Publications- Team Building: The Dynamics within, Compensation strategies, Published articles include: Development & Growth: A Human competence perspective, Innovations & Creativity-nurturing in Management, Organizational Goals & its linkage to Strategies, Structures and Systems, HRM in NGO’s- is it different? Training and Developmental needs for managers in NGO’s, ‘Social entrepreneurship’, ‘Retention- A Behavioral Perspective’.

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

On the second day training begins at 9.00 am finishing at 5.30 pm.

Registration Fees

One participant Rs.11,000/- Plus Service Tax. which includes lunch, tea, course material etc for Two Days.
For two or more participant from the same organization Rs.10,500/- Plus Service Tax per participant.

Workshop Date/Venue

26th & 27th June 2014 At Willow Hall (Ist Floor) India Habitat Centre,Lodhi Road,New Delhi 110003

Registration Procedure

1. Please send confirmation with your Full name ,mobile number, email-id through mail before 10 june 2014.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com
Seats are confirmed only after receipt of payment.

Please Send the Cheque to our office address D-321 Sector 10 Noida UP 201301

4. Early registration will be appreciated

Contact Persons : Ms. Mohini Tyagi
phone Ph: 0120 4221708, 9971114253

MS Excel

This program is designed for executives who want to build on Microsoft Excel skills. This course will cover all aspects of creating spreadsheets, performing calculations, formatting and using page setup for printing.Getting Excel to make decisions using the ‘If’ function and conditional formatting, You’ll learn how to create templates for commonly used worksheets. This course will also enable you to create, build and customise graphs.

17-2014

Course Overview

This program is designed for executives who want to build on Microsoft Excel skills. This course will cover all aspects of creating spreadsheets, performing calculations, formatting and using page setup for printing.Getting Excel to make decisions using the ‘If’ function and conditional formatting, You’ll learn how to create templates for commonly used worksheets. This course will also enable you to create, build and customise graphs.

In this workshop you will also explore with more advanced features of Microsoft Excel that help in improving their efficiency of working with worksheets, analyzing data, creating MIS reports, and automating various tasks.

Course Objectives

Excel Basics

Moving About the Workbook
Simple Data Entry and Selecting Ranges
Saving Workbook Formats
Copying & Filling
Using Fill for Quick Copying and Copying Cell(s) to One/Many Cells & Worksheets
Editing Data

Overwriting and Editing Cell Contents, Editing Formulae or Functions or Using Undo/Redo/Search & Replace

Adjusting a Worksheet
Basics like Inserting/Deleting Cells/Inserting/Deleting/Resizing Rows/Columns
Copying/Moving/Renaming Worksheet(s)
Inserting/Deleting/Grouping Worksheets
Hiding & Unhiding Worksheets

Formulae & Working with Functions

Formulae that Add/Subtract/Multiply/Divide
BODMAS/Formula Error Checking
The Sum Function
Summing Non-Contiguous Ranges •Count/ Average/Maximum/Minimum Functions
Paste Special to Copy Formulae/Formats/Validations • Paste Special to Add/Multiple & Transpose

Formatting in Excel

• Formatting Numbers/Dates/Currency
• Formatting for Effect Bolding/ Italics/ Underling
• Cell/Background Colours
• Cell Alignment

Working and Viewing Worksheets

Hiding/Unhiding Columns/Rows • Freezing Panes/Splitting Windows
Absolute Referencing
Problems with Absolute/Relative Cell Referencing, Creating Absolute/Mixed References
Define Names & Lables
Creating/Deleting Labels/ Names • Creating/Using Names in Formulas/ Across Workbooks

Working with advance Functions

Writing conditional expressions (using IF)
Using nested IFs
Using logical functions (AND, OR & NOT)
Using lookup and reference functions (VLOOKUP & HLOOKUP)
Limitation of Vlookup and how to avoid it by using INDEX &INDEX

Data Validation

Creating Input Messages and Error Alerts
Specifying a valid range of values for a cell
Specifying a list of valid values for a cell
Creating list based on other sheet data(new features of Excel 2007/2010)
Specifying custom validations based on formula for a cell
Conditional Formating

Sorting and Filtering Data

Sorting tables
Using multiple-level sorting
Using custom sorting
Filtering data for selected view (AutoFilter)
Using advanced filter options
Extracting/removing duplicate record from database

Working with professional Reports

Creating subtotals
Multiple-level subtotals
Creating Pivot tables
Using Slicer in Pivot table(new features)
Using advance options in Pivot table(with new features of Excel 2007/2010)
Formatting and customizing Pivot tables
Using advanced options of Pivot tables
Pivot charts
Consolidating data from multiple sheets and files using Pivot tables
Using external data sources

Working with PowerPivot(new features in Excel 2007/2010)

Introducing PowerPivot feature in Excel
Importing backend data
Using validation while importing data
Importing Excel data
Working with 64bit OS
Working with huge no of Rows

More Functions

Date and time functions(TODAY, NOW, YEAR, MONTH, DAY & DATEDIF)
Text functions(TEXT, LEFT, RIGHT, MID & CONCATENATE etc)
Statistical function(COUNT, COUNTA, COUNTBLANK & COUNTIF)

Working with Styles & Formatting

Cell Styles
Creating lists using Table
Formatting the structure of a list
Conditional Formatting
Using formula/function in Conditional Formatting
Using large no of icons and bars in Conditional Formatting(new features in Excel 2007/2010)

What-If Analysis using Financial Function (PMT,PPMT & IPMT)

Using goal seek
Using data tables
Creating and editing scenarios

Working with Charts and Templates

Inserting Chart
Playing with different options and different type of chart
Using Sparklines, i.e. inserting chart in single cell(new features of Excel 2010)
Creating Templates in Excel

Who should attend

This Microsoft Excel training course has been developed for executives /Managers working in organisations wanting to use more complex functions within MS Excel.

Timing of the Course

On Day 1 registration is between 9.15-9.25 am and the training begins at 9.30 am finishing at 5.30 pm.

Meet The Faculty

Ms Madhu Bahl

Some people are borne to teach as it’s their DNA – a desire to teach what they know with a larger audience and Madhu Bahl exemplifies the same. She has a tenacious commitment and passion to train/teach.Madhu is an accomplished and seasoned professional who after completing her Engineering degree in Electronics and Telecommunications has been in the Teaching profession as a Corporate Trainer as well as Visiting faculty to students in various MBA institutes. Successfully developed skills in understanding, designing, implementing and training on various systems with good understanding of the customer needs.

She brings 22 years of progressive teaching experience and has expertise in the IT and related subjects.

She has taught and trained in IT related courses to a wide range of corporate audience. As a Corporate trainer she has trained at NTPC, SAIL, Aricent, Vanderlande Ayurvet Shoppers Stop to name a few.

As a Trainer and Training Consultant she has been associated with Corporates and Training Companies like NIIT ,Strategic Hr and Training and Various Polytechnics.

She is a visiting faculty at management campuses like IIPM, ICFP, NBA, WLC, IWSB, ASKIME, MAII.

She was adjudged Best lecturer by Multiple Reputed Management institutes on for the year 2009/10.

Registration Fees

One participant Rs.5,000/- Plus Service Tax. which includes lunch, tea, course material etc for One Day.

For Three or more participant from the same organization 10% Discount.

(It is Mandatory for every participant to bring Laptop with MS Excel Version 2007/2010 in their laptop for Training workshop.)

Workshop Date/Venue

17th April 2014 At Willow Hall (Ist Floor) India Habitat Centre,Lodhi Road,New Delhi 110003.

(It is Mandatory for every participant to bring Laptop with MS Excel Version 2007/2010 in their laptop for Training workshop.)

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 4 April 2014.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. It is Mandatory for every participant to bring Laptop with MS Excel Version 2007/2010 in their laptop for Training workshop.

4. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Roquia Siddiqui

Seats are confirmed only after receipt of payment.

Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
5. Early registration will be appreciated
(It is Mandatory for every participant to bring Laptop with MS Excel Version 2007/2010 in their laptop for Training workshop.)

Finance For Non Finance Managers

Finance is not just for financial people it is for every employee. Finance must be taught before it can be used in practice. Unless every employee understands finance at an appropriate level, company cannot achieve its full potential. Finance changes over time, so finance must be continually taught.

16-2014

Course Overview

Finance is not just for financial people it is for every employee. Finance must be taught before it can be used in practice. Unless every employee understands finance at an appropriate level, company cannot achieve its full potential. Finance changes over time, so finance must be continually taught.

At the management level, the context shifts and becomes more strategic. More emphasis should be placed on external and internal reporting, the importance of conducting financial analysis before making decisions and the impact of decisions on financial statements. Managers need to be able to ‘Speak Finance’ to financial people in order to form partnership with finance organization. Daily improvements in expenses and productivity at this level can be leveraged into thousand-even lacs-of rupees per manager.

Course Objectives

This By the end of the Program participants will be able to:
A working knowledge of financial principles and their application is essential for a manager to be effective.
This course transforms financial and accounting language and concepts into decision-making tools and non-financial managers can use successfully every day.
Course participants learn to apply the fundamentals of finance to increaseprofits, sell new ideas and assess the financial viability of the projects.

Learning Objectives

The objectives of the programme are:

To develop the understanding of financial statements to appraise an organization’s performance through the analysis of financial statements.

To apprise participants of a the basic concepts of financial and cost management such as cost of capital, time value of money, risk and return trade off, break-even analysis etc.

To impart knowledge on financial decision-making including investment decisions.

Training Methodology

The programme would be entirely based on interactive adult learning process. Simulation and experiential learning be supplemented by concept building lecture.

Reading material and tools shall also be used to facilitate learning.

Who Should Attend

This course is valuable for non-financial group leaders, project managers, program managers, departmental heads and others from both the public and private sectors who wish to develop a financial toolkit to complement their existing professional or technical skills.

Programme Schedule

Session 1

Course Introduction

Objectives and delegates requirements for the course.
Organizing a business.
Role of Financial Manager.
Goals of a business organization.
Principles of Financial Decision Making

Session 2

Understanding of Financial Statements

Balance Sheet.

Profit and Loss account.

Cash Flow Statement.

Session 3

Analysis of Financial Statements

Various Methods of Analyzing Financial Statements.

Importance of Ratio Analysis.

Financial Ratios-Liquidity/Efficiency/Profitability/Market Value/Predictive.

Session 4

Time Value of Money

Future Value.

Present Value.

Risk and Return Trade Off

Session 5

Cost of Capital

Calculating weighteed average cost of capital.

Investment Decisions

Pay Back Period.

Net Present Value

Session 6

Cost Concepts and Break Even Analysis

Types of Costs

Cost Ascertainment

Cost-Volume-Profit Analysis

Break Even Point-Contribution Margin Approach

Applying Cost-Volume-Profit Analysis.

Feed Back of the Programme.

Timing of the Course

Registration is between 9.15-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

Meet The Faculty

Dr. Amit Bagga

Dr. Amit Bagga is a qualified Chartered Accountant from the Institute of Chartered Accountants of India and Accountant from the Institute of Cost and Works Accountants of India. Additionally, He is a Ph.D. and a Masters in Commerce from the University of Delhi.

He has more than 16 years of experience in Training & Teaching. He has been involved in Derivative Strategies,Account Planning, Monitoring of Finance and Audits. He has been actively involved in Financial Project Analysis, Forecasting and Financial Management.

Various programs that he has conducted are Management Development Programs, Finance for Non-Finance Managers, Financial Risk Management, Financial Planning, Management Accounting, Security Analysis & Portfolio Management.

He has a knack of making complex finance issue look simple and easy to understand.

Some of the organizations where he has conducted training are: Bank of America, HUDCO, Herbal Life, Mansukh Securities, Bajaj Capital, Ennexco Engineering, UCO Bank, Oriental Bank of Commerce, Lord Krishna Bank ,Akon International (U.S.A. Inc.) ,Ennexco Engineering Pvt. Ltd. , Pepsico., Gurgaon ,Britannia industries ltd., Delhi. Etc.

PROFESSIONAL QUALIFICATIONS

THE INSTITUTE OF CHARTERED ACCOUNTANTS OF INDIA.

Qualified as Chartered Accountant in May 1998

THE INSTITUTE OF COST AND WORKS ACCOUNTANTS OF INDIA.

Qualified as Cost Accountant in December 1995

ACADEMIC BACKGROUND

Ph.D. IN COMMERCE

Doctor of Philosophy in Commerce from C.C.S. University April 2007

• MASTER OF COMMERCE

Master of Commerce from University of Delhi, India, May, 2000

BACHELOR OF COMMERCE

Bachelor of Commerce (Hons.) from Sri Venkateshwara College,
University of Delhi, India. May, 1992. Division Ist.

Dr Bagga has been giving Guest lecturers on the following subjects in various Management Institutes, Professional Institutes and having an experience of more than 18 years.

Tax planning (Direct and Indirect) at IIFT.

Legal Aspect INMANTEC
CFA.(AIMR) All Levels

Financial Risk Management- MDI Gurgaon.

Mgt Accounting, Security analysis & portfolio management at Fore School.

Derivatives &Risk Management at MFC(D.U.)
Forex Management, NIILM Mathura Road.

Technical Analysis IIFT.

Risk management HUDCO, Lodhi Road.

Financial Planning at C F P.

Merger & acquisition at Amity Business School, Noida.

Management of Financial Services at NIILM, Mathura Road.

Registration Fees

One participant Rs.6,000/-(Plus 12.36 % Service Tax) per participant. which includes lunch, tea, course material etc.

Workshop Date/Venue

16th April 2014 At Willow Hall (Ist Floor) India Habitat Centre,Lodhi Road,New Delhi 110003

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 11th April 2014.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Vinny Sharma
Seats are confirmed only after receipt of payment.

Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated