Competency Mapping and Interviewing Skills

Human capital is labeled as an invaluable asset of an organization. Right fit of people with their roles (based on Competency requirements) alone can make tangible, visible and valuable contribution to the top-line and bottom-line.
Competencies now lie at the heart of most organizations’

Competency-Mapping

7 – 8 May 2015 India Habitat Center

Course Objectives

Human capital is labeled as an invaluable asset of an organization. Right fit of people with their roles (based on Competency requirements) alone can make tangible, visible and valuable contribution to the top-line and bottom-line.
Competencies now lie at the heart of most organizations’ recruitment and development activities. Recruitment can be a very costly activity, so it is important to get it right the first time. The biggest challenge with recruitment process is not the unavailability of skilled people; it’s our inability to map right people for the right job. Anyone involved in the recruitment or staff selection process will find this a very useful course packed with practical skills and tools to help you recruit successfully.
This capsule provides the skills, knowledge and the process to define, develop and map competencies and then using competency based interviewing techniques in order to select and recruit the right person for the job whilst ensuring a fair and transparent process.
Competency Mapping And Interviewing skills will focus on how to develop, define and measure competencies and select the candidates who are the most competent or have the potential to be so.
This workshop will equip you with the tools and techniques to conduct effective competency based interviews, enhancing your ability to select the right people for the right roles in the best possible manner

Objectives

Through the workshop, participants will learn how to:

•  Define, develop and map competencies.

•  Identify various types of competency descriptors.

•  Manage the process of competency identification.

•  Conduct structured and effective interviews utilizing the competencies relevant to a job role

•  Ensure higher productivity with right people fit on right jobs

•  Improve employee retention and minimize cost of recruitment

•  Systematically evaluate information from a competency based interview.

Course Overview

The current program is designed to be conducted in a workshop style offering participants an opportunity to cognitively understand behavioral & competency framework and also use it for selection interviews.

Participants will get a first-hand experience of developing various competencies, and designing appropriate questions for ascertaining competencies by conducting mock selection interviews in a simulated environment during the workshop.

Who should attend

•  Business and Operations Managers –engaged in selection interviews

•  Project Managers-responsible for building and ensuring high productivity from teams

•  HR Manager and Recruiters, Recruitment consultants

Training Methodology

The entire approach for covering the focus areas would be semi-structured in nature wherein effort would be on co-creation. The participation of the trainees will become the subject matter for discussion and analysis. However, the faculty and her associate would provide structured inputs for learning and reinforcement purposes.

A number of simulation exercises and role-plays will be designed for the trainees.

The program design would include:

•  Structured Inputs

•  Customized training booklet acting both as a reference material and a learning diary

•  Video

•  Experiential Exercises

•  Self-Assessment Questionnaires

•  Business Games

•  Role plays & mock interviews (video recorded and played back

Workshop Contents

Session I

Competency Framework

•  Concept of competencies, competency frameworks and how they benefit the organization and their people.

o  Job description Vs Competencies

o  Managerial vs functional competencies

o  Competency Identification Process

o  Multiple Competency descriptors

Session II

•  Competency mapping and measurement

•  Positioning of Competency Based Interviewing

•  Position description and Competency definition

Session III

Structuring competency based interviews

o  Interviewing Process,

o  Interview Decision making model

o  Limitations of an interview

o  Time and structure needed to explore each competency

Session IV

Behavioral Event Interview – questioning & listening skills

o  Detailed Behavioral descriptors

o  Framing questions based on Competencies

o  How to field questions & probe for BEI?

o L imitations and Challenges of a BEI

o  Handling candidate responses to questions

o  Observing candidate behaviours, recording and summarising the responses
Session V Conducting a competency based interview

o  Practicing skills of interviewer, note taker and observer

o  Mock-Role plays – Interviews based on BEI

o  Video Replay and Feedback

Session VI

Making the selection decision

o  Evaluating and rating evidence

o  Using a rating scale

o  Recommending the next stage in the selection process

o  Review and evaluation of candidates responses

o  Assigning a rating and recommendations

o  Closing an Interview

o  Review and next steps

–  Applying the learning

–  Individual exercise and group review

–  Action plan for learning implementation.

Timing of the Course

On 7th May 2015 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm for Both the days.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 05 May 2015

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301

4. Early registration will be appreciated

Contact Persons : Ms. Mohini Tyagi
phone Ph: 0120 4221708, 9971114253