Course Overview

We all waste time and give it fancy names. We may blame family, organization, co-workers, people and so on. Even if it is true, Can we really change them? The only person one really has control over is oneself. If we analyse “Where time has gone?” more often than not the culprit would be I, myself.

Since time can not be managed, what do we do? We can better manage ourselves, our life & the things that we do to be able to decrease pressures on our time. This programme shall help you to achieve the same.

Take Away’s

• Gain an understanding of where our time is spent
• Develop the mindset to overcome time management obstacles and work more efficiently
• Identify tools to plan, organize, and manage our time
• Leverage our time and increase productivity by reducing stress and working smarter, not harder
• Plan and conduct effective meetings
• Use the planning process for effective leadership and time management
• Become more innovative in improving process, services and problem solving
• Understand motivation and how to develop it within ourselves and others

Timing of the Course

Registration is between 9.15-9.25 am and the training begins at 9.30 am finishing at 5.30 pm on
5th August 2016.
Venue : Willow Hall India Habitat Center New Delhi

Registration Fees

1 participant Rs.6,000/- Plus Service Tax. which includes lunch, tea, course material etc.
For 3 or more participant from the same organization Rs.5,500/- Plus Service Tax per participant.

Course Objectives

• Focus on priority tasks
• Minimize interruptions that reduce your productivity
• Set priorities and manage your time to meet deadlines
• Set and achieve goals
• Get over internal barriers when putting your goals and plans in action
• Effectively organize your daily actions
• Make smarter decisions faster
• Uncover better options
• Work in a team or build one
• Prevent burnout
• Manage multiple priorities and incoming requests

Methodology

Emphasis will be on Experiential learning with a mix of

• Simulation
• Role play
• Small Group work
• Syndicate presentation
• Conceptual input
• Personal Action Plan

Who should attend

This Programme has been specifically designed for New and Experienced Managers and Supervisors – be it in Private/Public Sector Organizations, Multinational Companies or Government Organizations.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 3rd August 2016.
2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.
3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

There are number of labour laws applicable to run a business organisation. Therefore each organisation needs to know about them, so that they can be complied with. In case of any failure, ignorance of law will not be acceptable. In the modern times, all corporate organisations therefore make every effort to ensure that all labour laws as applicable to their kind of organisation where they are complied with.

Moreover the programme allows you to catch up on all developments in this filed with value for all those who need to stay on top of this area of law. It helps in creating a healthy work culture in organisation with employers and employees. With the objective of making the corporate managers aware about the most important of such laws and their broad provisions, the programme has been organised

Course Objectives

1. The Employees Provident Fund Act 1952 & Pension Scheme 1995.
2. The Employees State Insurance Scheme (ESIC) 1948.
3. The Contract Labour Act, 1970.
4. The Payment of Bonus Act 1948.
5. The Payment of Gratuity Act, 1972.
6. The Employee’s Compensation Act, 1923.
7. The Payment of Wages Act, 1936.
8. The Maternity Benefit Act, 1961.
The programe will cover the following aspects for above acts:
• Coverage & applicability
• Important highlights
• Compliance aspects
• Care to be taken by the employer to avoid penal consequences
• Important judicial pronouncements
• Practical issues in day to day compliance.

Take Away’s

• Contract Labour Act / PF / ESIC: – Procedure for Registration, obtaining Labour License & obtain Code Number
• Contract Employees: – Bonus; Gratuity; Retrenchment Compensation payable by whom.
• ESI, PF & Contract Labour Act are applicable to whom and their registration procedure
• Unemployment benefit – payable under the ESI Act.
• ESI Covered Employees after retirement – whether they are coverable under the Act.
• Practice, procedure and other areas of interest under PF, ESI, Employees Compensation Act.
• Calculation and Forfeiture of Gratuity and Bonus.
• Calculation of compensation Employment injury under Employees Compensation Act.
• What is the maximum limit under the Gratuity Act, for which Income tax exemption can be claimed?

• Whether voluntary coverage is possible under ESI & PF.

• Excluded Employee under Provident Fund.

• Under Employees Deposit Linked Insurance Scheme under PF what is maximum amount payable?

• Permissible deductions under the payment of wages act.

• ESI & PF payment has to be made before which date.

• When female employee is entitled for the maternity benefit and when it can be forfeited.

• Whether monthly Bonus is payable under the Bonus Act.

• What is maximum Amount payable under the Payment of Bonus Act?

• Who are not entitled for bonus under the payment of Bonus Act?

• What is salary / wages (Basic + D.A) limit and on what amount Bonus is calculated.

• Minimum number of attendance required for eligibility of bonus.

• Is there limit for ex-gratia payment?

• Whether ESIC Act is Applicable after attaining the 60 years of age.

• What is the magic salary / wages of Rs. 6500/- (Basic + D.A) under Provident Fund Act.

• Maternity Benefit Act is applicable to which establishment / factory.

• Whether annual return under Maternity Benefit Act has to be filed.

• If Gross Salary is Rs. 8500/- and Basic Salary is Less than Minimum Wages; then on which salary PF should be deducted.

Who should attend

• Corporate (Manufacturing, Trading and Service Industry)

• HR Personnel and Pay Roll Processing Personnel

• Admin and Finance Department Personnel

• Traders and Businessmen

• Labour Law Practioners

• Salary Department

• Labour Law Compliance Personnel

• Chartered Accountant, Company Secretary, Cost Accountant,

• Advocates, Chartered Financial Analyst

Contact

Contact Us Ms. Mohini Tyagi

Call 0120 4221708, 0120 4221702

Email mohini@strategichrandtraining.com

strategichrandtraining@gmail.com

Timing of the Course

Registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm on 24th August 2016 at Willow Hall India habitat Center.

Registration Fees

1 Participant Rs. 6,000 + Service Tax
3 or More Participants From Same Organisation Rs. 5,500 + Service Tax Per Participant

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 20th August 2016
2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.
3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

The ability to communicate effectively is a skill vital in all workplaces.

In this enjoyable hands-on workshop, develop the skills necessary to communicate clearly in face to face situations and produce effective written documents including; letters, reports and e-mail.
Through discussion, exercises and constructive feedback gain the skills to express yourself confidently in all business situations.

Learn how to use these elements as an intentional and conscious tool in order to achieve a positive first impression in every social and business situation.

Course Objectives

Types of Communication

Non-Verbal Communication

Identify other people’s body language and know what they really mean: whatever they may be saying.

Use body language to make you appear more confident, powerful, trusting, etc depending on what the situation may require from you.
Communication under Time Pressure

How to avoid conflict in the workplace

WorkShop Agenda

Session 1

Introduction
To create a positive learning environment through: Explaining the background, objectives and design of the program.
• Beginning the process of breaking down communication barriers and the building of interpersonal rapport

• Initiating the process of interaction and experience sharing.

Session 2

Communicating in Work Teams
• Recognize their role in the process of communicating within and outside the organization.

• Develop the skills of overcoming communication barriers.

• Understand the need for assertive communication

Session 3

Active Listening
• Know Effective & ineffective listening habits
• Develop sound listening skills

Session 4

Effective Written Communication
• Draft communication keeping the audience in view
• Write effective letters, memos, and reports
• Write persuasively

Session 5

Effective Use of Phones and E-mail
• Use telephone effectively and courteously
• Use e-mail effectively and efficiently

Session 6

Non-verbal Communication
• Understand the need for non-verbal communication
• Know the different functions of non-verbal communication

Workshop Date/Venue

8th September 2016 At India Habitat Centre, Lodhi Road, New Delhi 110003

Who should attend

This Course is ideal for individuals and managers who must continue to perfect their business communication skills for a professional and a business environment.

No formal prior management training is necessary.

Methodology

This Course will be highly participative with the participants doing exercises under the guidance of the course leader. The training method follows this general pattern:
• Trainer presentation

• Demonstration of the principles through specific examples

• Training exercises

• Syndicate work

• Skill practice/Role play

• Group discussion

• Supported with full written notes to take away

Action planning by participants to implement back at their workplace

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

Registration Fees

One participant Rs.6,000/-(Plus 14.5% Service Tax) . which includes lunch, tea, course material etc for One Days.

For Three or more participant from the same organization Rs.5,500/- (Plus 14.5% Service Tax)per participant.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number, email-id through mail before 5th September 2016.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”.
Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Tyagi
Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

Contract is another name for business relationship. Understandably, companies and government undertakings get into a large number of contractual relationships with numerous companies and suppliers. A company gets into a contractual relationship with the state to get a project, licence or business. Companies and government undertakings get into contractual relationships with raw material and component suppliers and service providers. Companies get into relationships with distributors, wholesalers, and retailers for selling their products and services.

Liberalization and globalization of the Indian economy has brought about significant changes in business relations. With liberalization, business entities have a choice regarding who to contract with and what to contract for. As the economy has become competitive, there has been much outsourcing of activities. A large segment of the economy has been opened up for private participation particularly in infrastructure development including highways, electricity, telecommunications, airports, and railways. These changes have led to a proliferation in contractual relationships. As a result, managing contracts for supply of goods and services has become a dominant activity for managers in both public and private sectors.

Contract failures lead to inefficient performance, financial losses, and disruption of work; initiation of arbitration and litigation; loss of reputation; and other direct and consequential losses. Thus, it has become important for executives to understand the rights, responsibilities, and obligations arising from contracts.

Session Plan

Contracts – Concepts & Legal Issues

• • Statutory provisions governing business transactions
• • Every business transaction is a ‘Contract’
• • Elements of a ‘Contract’ – analysis and mapping with business contracts
• • Discharge of contract and Remedies for breach
• • Contract clauses – Specific & Boilerplate clauses
• • Contract documentation
• • E Contract
• • Cross Border business contracts – Issues & Challenges
• • Takeaways

• o issues in Consultancy contract
• o standardization of Contract template

Flaws in Contract

• • Arbitration Clauses
• • Extension of time
• • Liquidated damages
• • Force Majeure

Dispute Resolution

• • Arbitration – ‘the child of commerce’
• • Recapitulating certain fundamentals
• • Arbitrational proceedings procedure
• • Expert & Arbitrator – difference
• • Proposed Arbitration and Conciliation Bill, 2015

Case studies on Contract Management

• 1. Government Contracts
• 2. Liquidated damages & Security Deposit
• 3. Bank Guarantees
• 4. Jurisdiction of Court of Appeal
• 5. Arbitrations held outside India Applicability of Part I of the Arbitration and Conciliation Act 1996 [Reconsideration by the Supreme Court of its earlier decisions among many others on foreign awards]
• 6. Arbitration Clause in Agreement
• 7. Overview of other significant cases

• a) Enhancement in Bid of original offer
• b) Invitation to Tender
• c) Valid Agreement
• d) Fraud in Arbitration Clause
• e) Novation of contract
• f) Risk Purchase Tender
• g) Invocation of Bank Guarantee

Objectives

Most of the contracts are drafted with standard pre-given terms. Even when contracts are drafted afresh, clauses on different aspects of the contract are standard, taken from different sources. Standardization has become widespread as it hugely reduces transaction costs. In this context, for successfully negotiating and implementing contracts, managers need to be well versed with the significance of the terms in contract documents. The programme will cover the following themes:

• Formation of contract, including offer, acceptance, and consideration

• Standard bid documents and award of tenders

• Condition, warranty, merchantability and quality of goods

• Transportation, delivery, and Incoterms

• Letter of credit, bank guarantee, and performance guarantee

• Impossibility of performance (force majeure clause)
• Breach, termination, damages and liquidated
damages

• Arbitration and dispute resolution

• Significance and application of exemption clauses

• Contracts and taxation

Drafting the terms of a contract or designing and amending General Conditions of Contract (GCC) is a specialized function and must be done by law persons. Seemingly insignificant modifications in the terms of a contract can have severe implications. The programme is not intended to, nor is it possible, to make law specialists out of managers to undertake amending and drafting terms of a contract. The objective of the programme is to understand the significance of the existing terms of contracts.

Timing of the Course

On 21st July 2016 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm for Both the days.

Registration Fees

One participant Rs.7,000/- Plus Service Tax. which includes lunch, tea, course material etc.
For three or more participant from the same organization Rs.6,500/- Plus Service Tax per participant.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 18th July 2016.
2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.
3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

Emotional intelligence has often been described by experts as a form of social intelligence that involves the ability to monitor one’s own and other’s feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and action.

Emotional intelligence is the ability to manage feelings, handle stress and stay focused. An emotionally competent employee is likely to be more committed to the organization. Organisations need to create an emotionally developed workforce through constant and consistent efforts in that direction.

Take Away’s

• The key take away would be:
• Building curiosity in one’s own self and emotions, Develop an intentionality in your behavior
• through Self Control and relatedness to the social environment and thereby
• Making you more confident in being able to communicate assertively.
• Enhance your ability to perceive accurately, appraise and express emotion;
• Being able to access and/or generate feelings when they facilitate thought
• Regulate emotions to promote emotional and intellectual growth.

Timing of the Course

On 22 July 2016 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm for Both the days.

Registration Fees

One participant Rs.6,000/- Plus Service Tax. which includes lunch, tea, course material etc.
For three or more participant from the same organization Rs.5,500/- Plus Service Tax per participant.

Course Objectives

• To enable the participants to improve their
• ability to perceive accurately, appraise and express emotion;
• ability to access and/or generate feelings when they facilitate thought
• ability to understand emotion and emotional knowledge
• ability to regulate emotions to promote emotional and intellectual growth.

Methodology

Each participant would start with a self-assessment prior to the workshop that identifies her/his Emotional Intelligence quotient. Through the various activities, games and role plays during the workshop, the participants get to know themselves, how they act (or react) in various situations, and the areas where they are effective or ineffective as emotionally intelligent individuals. The gaps or the skill enhancement areas are addressed by relating these to the five key determinants of Emotional Intelligence.

Workshop Contents

The workshop would cover 5 determinants of Emotional Intelligence
Self-awareness Understanding and knowing your emotions, recognizing feelings as they occur, and discriminating between them
Self-motivation Using Emotions and “gathering up” your feelings and directing yourself towards a goal, despite self-doubt, inertia, and impulsiveness
Mood management or Self-Management Managing Emotions and handling feelings so they’re relevant to the current situation and you react appropriately
Social Awareness & Empathy Perceiving Emotions and recognizing feelings in others and tuning into their verbal and nonverbal cues
Relationship Management handling interpersonal interaction, conflict resolution, and negotiations

Why you should attend

Research in brain-based learning suggests that emotional health is fundamental to effective learning and understanding. This training program will help you improve your own personal leadership by learning to manage your emotions and perform at your best when you are in high pressure situations. You will also gain critical skills that will enable you to influence and coach others, regardless of your position in your organization. It would help in bringing out the best in ourselves and others as well.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 20th July 2016.
2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.
3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

This program is designed for executives who want to build on Microsoft Excel skills. This course will cover all aspects of
creating spreadsheets, performing calculations, formatting and using page setup for printing.Getting Excel to make decisions using the ‘If’ function and conditional formatting, You’ll learn how to create templates for commonly usedworksheets. This course will also enable you to create, build and customise graphs. In this workshop you will also explore with more advanced features of Microsoft Excel that help in improving their efficiency of working with worksheets, analyzing data, creating MIS reports, and automating various tasks.

Session Plan

Using Mathematical Functions
The Basic SUM, COUNT, MIN, And MAX
AVERAGE, MODE, MEAN, And MEDIAN
SUMIF For Selective Adding Up
COUNTIF For Selective Counting
AVERAGEIF For The Mean Of Selected Cells
Multiple Criteria Within SUMIF, COUNTIF, And AVERAGEIF

IF Functionality
IF Syntax And Uses
Nesting The IF Statement
Use Of The AND Operator Within An IF
Use Of The OR Operator Within An IF
The NOT Operator Within AND And OR Statements
Display Cell Formulas In Another Cell

Performing Data Lookups
VLOOKUP: Syntax And Usage
VLOOKUP In Live Action
HLOOKUP: Variation On A Theme
Managing The Lookup Table

Further Mathematical Functions
Working With Time In Excel
Calculations Using Time
Useful Time And Date Functions
Rounding Decimal Places
MOD And INT Functions And Uses
Generate And Use A Random Number
Loan And Investment Calculations

Functions For Manipulating Text
LEFT And RIGHT: Text Manipulation
LEN And TRIM: String Extractions
FIND And MID: Text Functions Working Together
CONCATENATE: Building Strings From Multiple Cells Changing Case Functions
REPLACE And SUBSTITUTE: Two More String Manipulation Functions
Use Of CHAR Function For More Obscure Characters Formatting Numeric And Date Values Using TEXT
Keeping The Values Created By String Manipulation

Useful Data Functions
Using The MATCH Function
How The INDEX Function Works
Handling Out Of Range Index Requests
The CHOOSE Lookup Function
MATCH And INDEX Functions Working Together

PivotTables
What Is A PivotTable?
The New Recommended PivotTable Route
Creating Your Own PivotTables
Changing The Formatting And Formulas In PivotTable Summaries
Creating Multiple PivotTables On The Same Dataset
Moving And Deleting PivotTables
Making Use Of The Report Filter Options
Sorting The PivotTable Columns
Refreshing A PivotTable

PivotCharts
Creating A PivotChart
Changing The Fields Used In A PivotChart
Formatting The PivotChart
Changing The PivotChart Type
Filtering A PivotChart
Hiding The PivotChart Buttons
Moving And Deleting PivotCharts

Goal Seek And Solver What-If Analysis
Using Goal Seek
Activating The Solver Add-In
Using Solver To Complete A What-If
Adding Constraints To Solver

Macros
What Is A Macro
Creating And Running Your First Macro
Saving Workbooks With Macros
Macro Security Settings For Workbooks With Macros
The Personal Macro Workbook
Deleting Macros
Use Of Relative Or Absolute Referencing
Trigger A Macro With A Keyboard Shortcut
Formatting With A Macro
Switch Scenarios And Views With Macros
Use Of Worksheet Buttons To Trigger Macros
Customizing Form Buttons And Other Shape Triggers
Assigning Macros To Ribbon Icons
Create Your Own Ribbon
View And Edit Macro Code

Timing of the Course

On 15 July 2016 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30.

Registration Fees

One participant Rs.6,000/- Plus Service Tax. which includes lunch, tea, course material etc.
For three or more participant from the same organization Rs.5,500/- Plus Service Tax per participant.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 12th July 2016.
2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.
3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”. Cheque/Online Transaction details to be sent through email to our Program Cordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.
Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

Finance is not just for financial people it is for every employee. Finance must be taught before it can be used in practice. Unless every employee understands finance at an appropriate level, company cannot achieve its full potential. Finance changes over time, so finance must be continually taught.

At the management level, the context shifts and becomes more strategic. More emphasis should be placed on external and internal reporting, the importance of conducting financial analysis before making decisions and the impact of decisions on financial statements. Managers need to be able to ‘Speak Finance’ to financial people in order to form partnership with finance organization. Daily improvements in expenses and productivity at this level can be leveraged into thousand-even lacs-of rupees per manager.

Course Objectives

This By the end of the Program participants will be able to:
A working knowledge of financial principles and their application is essential for a manager to be effective.
This course transforms financial and accounting language and concepts into decision-making tools and non-financial managers can use successfully every day.
Course participants learn to apply the fundamentals of finance to increaseprofits, sell new ideas and assess the financial viability of the projects.

Learning Objectives

The objectives of the programme are:

To develop the understanding of financial statements to appraise an organization’s performance through the analysis of financial statements.

To apprise participants of a the basic concepts of financial and cost management such as cost of capital, time value of money, risk and return trade off, break-even analysis etc.

To impart knowledge on financial decision-making including investment decisions.

Training Methodology

The programme would be entirely based on interactive adult learning process. Simulation and experiential learning be supplemented by concept building lecture.

Reading material and tools shall also be used to facilitate learning.

Who Should Attend

This course is valuable for non-financial group leaders, project managers, program managers, departmental heads and others from both the public and private sectors who wish to develop a financial toolkit to complement their existing professional or technical skills.

Programme Schedule

Session 1

Course Introduction

Objectives and delegates requirements for the course.
Organizing a business.
Role of Financial Manager.
Goals of a business organization.
Principles of Financial Decision Making

Session 2

Understanding of Financial Statements

Balance Sheet.

Profit and Loss account.

Cash Flow Statement.

Session 3

Analysis of Financial Statements

Various Methods of Analyzing Financial Statements.

Importance of Ratio Analysis.

Financial Ratios-Liquidity/Efficiency/Profitability/Market Value/Predictive.

Session 4

Time Value of Money

Future Value.

Present Value.

Risk and Return Trade Off

Session 5

Cost of Capital

Calculating weighteed average cost of capital.

Investment Decisions

Pay Back Period.

Net Present Value

Session 6

Cost Concepts and Break Even Analysis

Types of Costs

Cost Ascertainment

Cost-Volume-Profit Analysis

Break Even Point-Contribution Margin Approach

Applying Cost-Volume-Profit Analysis.

Feed Back of the Programme.

Timing of the Course

Registration is between 9.15-9.30 am and the training begins at 9.30 am finishing at 5.30 pm both the days.

Registration Fees

One participant Rs.12,000/-(Plus 14.05% Service Tax) Three or more 11,500/-(Plus 14.05% Service Tax) per participant. which includes lunch, tea, course material etc.

Workshop Date/Venue

23rd & 24th June 2016 At Willow Hall (1st Floor) India Habitat Centre,Lodhi Road,New Delhi 110003

Registration Procedure

1. Please send confirmation with your Full name ,mobile number,email-id through mail before 21st June 2016.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Synapsetech eServices Pvt Ltd”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Tyagi
Seats are confirmed only after receipt of payment.

Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated

Course Overview

Negotiation is a key work and life skill. Negotiation takes place with outside companies and customers, as well as internally within departments or project teams. 90% of all negotiations take place before the involved parties even get to the bargaining table. Getting better results in terms of timelines, price or quality, all contribute to bottom line profitability. Most people think of negotiations as competitive contests where one persons gain is another’s loss – a more cooperative, creative agreement is rarely achieved.

The workshop focuses on developing more collaborative outcomes in the wide variety of negotiations that we participate in every business day. This workshop is designed to groom potential and prospective future negotiators and will equip them with the attitudinal imperatives to clinch a successful deal

The 2 day workshop will provide an opportunity to understand and enhance your negotiation skills while benefiting from direct feedback. During the session, participants will have the opportunity to understand the negotiation process itself – getting the best results using a collaborative negotiation style. Our discussion will also focus on how different strategic choices and interpersonal skills drive success at the bargaining table.

These skills will help learn the structure underlying all negotiations. The workshop is packed with real life situations for role plays where participants will understand how to deploy relevant strategies, appropriate techniques, and interest sustaining tactics based on hands on experience.

Salient Features
• Experiential Methodology with live case situations and the role plays.

• Very rich content with multiple perspectives.

• Personal attention to each participant.

Course Objectives

The workshop will enable the participants to :

• Diagnose the underlying negotiation and influencing process

• Deal with tough customers.

• Successfully close the sales

• Identify, value, and strengthen their existing competencies around negotiation and influencing.

• Broaden their interpersonal and influencing skills

• Help them break deadlocks creatively

• Structure and use language to gain cooperation

• Lock-in commitment to lasting agreements

• Prepare more systematically to their advantage

• Generate strategic options

Key Takeaways & Learning Outcomes

• Learn the structure underlying all negotiations

• Identify appropriate skills and when to use them for negotiations

• Achieve a measurable improvement in performance

• Negotiate your way out of conflict

• Use active listening techniques to pick up signals Before too long

• Make, pitch and respond to proposals you’ll find

• Assess concessions and analyze priorities yourself making

• Defuse aggression and confrontation

• Handle deadlocks

• Identifying win-win agreements – expanding the pie.

• Developing the skill of asking questions

• Build partnership relationships with clients or suppliers

• Learn the secrets of win/win decision

• Conventional Vs Principled Negotiation

• Understanding the 4Ds of Negotiation .

• Dealing with difficult tactics.

Workshop Date/Venue

9th & 10th June 2016 At Willow Hall India Habitat Centre, Lodhi Road, New Delhi 110003

Who should attend

This Programme has been specifically designed for Junior, Middle or Senior level Managers irrespective of their functions, designation, position and business involvement – be it in private/public sector organisations, multinational companies or government organisations who want to maximise ability to negotiate more effectively and build stronger, longer-lasting relationships with clients, colleagues, suppliers and others..

Methodology

The entire approach for covering the focus areas would be semi-structured in nature wherein effort would be on co-creation. The participation of the trainees will become the subject matter for discussion and analysis. However, the faculty and her associate would provide structured inputs for learning and reinforcement purposes.

The deliverance would include:

1. Structured Inputs

2. Customized training booklet acting both as a reference material and a learning diary.

3. Videos

4. Experiential Exercises

5. Self-Assessment Questionnaires

6. Business Games

7. Role plays (video recorded and played back)

8. Group Exercises

9. Situation based case lets

Timing of the Course

On Day 1 registration is between 9.00-9.30 am and the training begins at 9.30 am finishing at 5.30 pm.

On the second day training begins at 9.30 am finishing at 5.30 pm.

Registration Fees

One participant Rs.12,000/- Plus Service Tax. which includes lunch, tea, course material etc for Two Days.

For two or more participant from the same organization Rs.11,500/- Plus Service Tax per participant.

Registration Procedure

1. Please send confirmation with your Full name ,mobile number, email-id through mail before 7th June 2016.

2. The seats will be reserved after receiving your mail and due mail confirmation will be sent to your mail ID.

3. Payment by cheque/DD in advance in favour of “Strategic HR and Training”. Cheque/Online Transaction details to be sent through email to our Program Coordinator Ms Mohini Tyagi Email : mohini@strategichrandtraining.com / strategichrandtraining@gmail.com

Seats are confirmed only after receipt of payment.

Please Send the Cheques to our office address D-321 Sector 10 Noida UP 201301
4. Early registration will be appreciated